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About Us

Restoring peace and harmony to over 500 homes a week.

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Restoring peace and harmony to over 500 homes a week.

ABOUT COMPANY

Your trusted sales & services experts for over 40 Years.

At DBE we pride ourselves on our knowledge of all domestic appliances. We have been repairing appliances since 1974 and retailing since 2005. If you want to buy the appliance that is right for your needs then DBE is the place.

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CEO & Founder of DBE

What We Provide

At DBE we pride ourselves on our knowledge of all domestic appliances. We have been repairing appliances since 1974 and retailing since 2005. If you want to buy the appliance that is right for your needs then DBE is the place. Our personal service is 2nd to none. Some retailers just want a sale we at DBE want the right hassle free sale, meaning if we got it right everybody is happy.

DBE Sales

We stock a full range of domestic appliances including Washing machines, washer dryers, cookers, fridge/freezers, t/dryers etc. freestanding and built in

Installation Service

We offer a full installation service which includes removing the old appliance installing your new appliance and demonstrating the operation. Please contact us for area coverage.

Customer Friendly

We pride ourselves on our approachability and will do all we can to make sure your experience is a good one.

Outstanding Support

Whether it’s a new appliance or an appliance repair the support does not end their. We would like you to be a customer for life and will always support and advise you impartially.

Customer Service

Sale or repair we will keep you upto date to the best of our ability and do our best to work with you every step of the way.

Cost Effective

We will always help you find the most cost effective option for your needs.

What can DBE do for you

Throughout our years in the service industry, we have witnessed significant transformations. Large manufacturers have transitioned from national service providers to more independent service partners. Seeking service from smaller ISPs ( independent service provider ) to manage increased workloads and demands.

Our services cater to diverse clientele. We work with large manufacturers to ensure that their tasks are completed efficiently and cost-effectively, minimising disruptions to their daily operations. This approach allows them to focus on their core responsibilities while saving time and resources in the knowledge and confidence that DBE has it covered.

We also provide tailored services to small businesses and individual clients. We engage with both sales departments and use this information to maintain open communication throughout the repair process. Additionally, we cater to letting agents who require seamless communication regarding repair matters.

Our approach is tailored to meet the unique needs of each client. We recognise that each customer is different, and we strive to understand their specific requirements. By offering personalised services, we aim to provide exceptional customer satisfaction and build longterm relationships. Services does not have one cap fits all, your needs like your customers are individual and we’re here to understand them and offer you a service that you will be not only happy with, but proud of.

OUR PROCESS

Get Our Service In 4 Steps

Contact Us

First step of process

Call email, or fill out the contact form to book your repair.

Breakdown Analysis

Second step of processs

Confirm fault, agree a date and time that is suitable and relax were on our way.

Performing Repairs

Third step of process

The engineer will diagnose the fault and advise of any parts needed etc .

Fix the Problem

Fourth step of process

Repair the issue and explain the possible cause and demonstrate appliance operation

OUR PROFESSIONALS

Our Dedicated Team

Our team comprises both office-based call handlers and experienced field service engineers, all of whom share a common goal: to deliver exceptional service to both our clients and the end user. Our extensive coverage of the North West, North Wales, Cheshire, and surrounding areas ensures that our engineers are readily accessible to our clients.

For a comprehensive list of the areas we cover please contact us, as our service area is continuously expanding.

Robert Joe

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